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Podiums and lecterns ship via truck; if shipping address does not have a loading dock an additonal handling cost of $60.00 will be added to your order for Inside Delivery by the trucking company. Please note: "Inside Delivery" means the trucking company only will bring it inside the nearest door. This handling charge is in addition to Shipping Charges and will be shown separately on your order summary.
As with any shipment, please be sure to inspect your order when it arrives and report any damage with the truck company. We must notified within 5 days of the items being delivered to file trucking & manufacturer claims Please be sure to keep all packing materials.
30-Day Return Policy For Stock Items:
- All returns must be pre-authorized and issued an RMA#. All cartons being returned must be carefully marked with the assigned RMA#. All returned items must be repacked and returned in their original double-boxed protection to insure proper, unbroken returns for credit. RMA's received back at our facility that are broken due to insufficient return packaging will not be credited. Packages being returned must be insured by you for your protection.
- A 20% inspection, re-boxing and re-stocking fee is applied against all returned items (returned within 30 days).
For all returns - customer is responsible for payment of both the original shipping out and all shipping costs back to the manufacturer. |
